Travel Supplies

When your order ships, you will receive a separate email providing you with a tracking number to track your order. Sometimes this email gets sorted into spam or promotions folders so be sure to take a look there if it feels like you have been waiting a little too long. You can also go to our order tracking to track your order easily.
*Please note that due to a large volume of data and continual updates, there may be minor delays in our tracking system compared to the real-time updates from the carrier. In these instances, please contact us and leave your order number, or the email address used to place your order. We will get back to you with an update as soon as we can.

If the item you are looking for is still on our site but has run out of stock, please contact us. We will verify its status and make sure you have the product details to hand.

Please double check that your shipping and billing details are complete and correct, and try to check out using a different web browser or try again with an alternative payment method. If you still have an issue, please let us know, or contact your bank about the payment.

You can exchange for different sizes, different colors or different items. You may proceed with item exchange provided that the item meets our Return/Exchange Policy

We ship almost worldwide. Nonetheless, there is a small list of countries that we cannot accept deliveries to. This is mostly down to international embargoes or problems getting goods through customs. You will be notified if we’re unable to ship to a specific location.

If you cannot find the answer to your question here, we recommend you to contact us